Heathrow Airport has experienced 2018 to be the best year, as it is reported to experience a tremendous increase in the number of passengers in its 90 year history. 80.1 million passengers have used Heathrow airport for their travelling purpose, a 2.7 percent increase from last year, i.e., 2017. 82 percent of these passengers have tagged their stay at the Heathrow airport to be “Excellent” or “Very Good”.
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Heathrow airport has achieved 4.5 out of 5.0 score in Global Airport Service Quality Survey. At Skytrax World Airport Awards held recently, Heathrow Airport has been regarded as the “Best Airport in Western Europe” for the fourth consecutive year, and “Best Airport for Shopping” for the ninth year.
Short-haul air traffic has grown by 2.25% and 3.1% growth has been witnessed for intercontinental traffic at Heathrow Airport.
By the end of 2018, before-tax profit reported being increased by 23%, while witnessing an overall increase of 3% in the airport revenue.
Heathrow Airport CEO, John Holland-Kaye said “2018 was the best ever year at Heathrow. We were voted best airport in Western Europe by passengers, while continuing to drive down costs. We improved safety and closed our gender pay gap. We were named “Responsible Business of the Year” and won an overwhelming parliamentary majority in support of Heathrow expansion. We remain on track to open the new runway in 2026. I am very proud of the outstanding work of 76,000 colleagues across the airport, who is delivering for Britain.”
Another success was to start the UK’s first nonstop air services to Australia via Qantas on Boeing 787-9 Dreamliner aircraft. In 2019, Heathrow is all set to expand to nine domestic connections with an additional Newquay service in April.
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